|
|
|
 |
|
|
|
|
International SOS has a proprietary network of 24-hour alarm centers. Staffed by physicians, operations managers, multilingual coordinators and logistics support personnel, they can respond rapidly to any type of emergency or call for assistance.
They also provide the servicing infrastructure we need to deliver a range of added-value services and outsourced customer care to clients who want to enhance their product portfolio or customer relations.
We offer a one stop shop for any client looking for total accountability and consistency of service at a local and global level. This includes:
- a single point of management contact
- rigorous, globally applied service standards to ensure consistency of training and performance
- integrated service delivery using a sophisticated case management system and state-of-the-art global data and communications systems
- a senior team of medical and security professionals available 24/7 to deal with crises and fast track a coordinated regional or global response
- services delivered in over 70 languages
|
|
|
|
|
|
|
